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Hi Deborah. This is Kim from Support. I have just searched the support email, including the spam folder, and found no email from you since February. I am going to send an email to you from the Support address and ask that you reply to it so that I can see what happens. Please post a note...
Fleas were an issue for me last summer. I used a couple of lighted sticky traps, a steam cleaner on the upholstery and carpets, twice daily vacuuming, and a 2-3 minute combing several times a day - time consuming of course, but all very effective. I live in an area with a dense whitetail deer...